“Smile” is obligatory because one has a job and get paid for it. A memo issued by the Regional Operation Manager of one of the biggest supermarkets in Greece has triggered an outrage not only among its employees but also in the society.
The bold and arrogant memo requires that employees smile all the time “because they have a job”, “are paid on time” and “are paid for the job” they do. That is, the self-evident that a worker is being paid for the job he does is in the memo upgraded to a special issue for which workers should be eternally thankful to the company.
The Regional Manager has put on a rather long list the reasons for which employees at MyMarket have to smile.
“I note some reasons for smiling for those who have difficulties to do so,” the manager whose name has not been revealed notes in the beginning of the memo.
- you have a job
- you are paid in time (for those complaining about the €300, I say: compared to zero 300 is 300% more)
- you work for a company that respects and listens to your problems
- the company has invested money so that you keep having a job
- you are paid for it [the job]
- supermarket customers pay you, you have to thank them for that with a smile
- the company has so good offers that we have to advertise
She concludes her memo writing she is looking forward to seeing the workers’ response to the results of the Secret Visitor Survey of the month.”
I look forward to seeing your response to the results of the secret visitor that will take place in the month.
Contacted by media, supermarket MyMarket confirmed that there was such a memo. However, the management spoke of an “isolated incident.”
“Following this post, we would like to inform you in the most categorical manner that this particular case does not reflect and is incompatible with the culture, philosophy and mode of operation of the chain and its 10700 employees,” MyMarket told newsit.
On social media, Greeks are now calling for a boycott of the said supermarket.