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Citizens can file complaints against digital platforms through Gov.gr

Citizens now have the ability to file complaints through the “gov.gr” platform to the Hellenic Telecommunications and Post Commission (EETT) regarding breaches of obligations by digital platforms. Specifically, they can report violations of the Digital Services Act, a set of rules enforced across the European Union.

When citizens identify a violation of the Digital Services Act, they can either use Gov.gr or directly access EETT’s online complaint form to report the intermediary service provider, detailing the necessary elements to support the alleged violation.

When citizens identify a violation of the Digital Services Act, they can either use gov.gr or directly access EETT’s online complaint form to report the intermediary service provider, detailing the necessary elements to support the alleged violation.

Upon submitting the relevant email, they are notified of the receipt of their complaint. EETT evaluates the complaint, and if it is determined that the issue pertains to a violation of the Digital Services Act, it assesses whether to handle the matter itself or forward it to another authority.

The goal is to combat issues such as the spread of illegal content and disinformation on the internet, while effectively safeguarding the fundamental rights of all citizens.

To date, the European Commission has identified 23 major platforms and search engines, including: Alibaba Ali Express, Amazon Store, Apple App Store, Pornhub, Booking.com, Google Search, Google Play, Google Maps, Google Shopping, YouTube, Instagram, Facebook, LinkedIn, Pinterest, Snapchat, Stripchat, TikTok, X (formerly Twitter), XVideos, Wikipedia, Zalando, Bing, and Shein.

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2 comments

  1. So what if I hear a politician saying some thing akin to a blasted lie? Can I use this system to initiate a complaint?

    • Nobody_important

      No, it’s just about personal data protection, I think. Not worth talking about, when there are far more serious issues for most people.